We experienced a server outage this evening that lasted approximately 1.5 hours starting at 6:10PM US Pacific time. We are back up and running now at 100% capacity. I’d like to apologize for any inconvenience this caused you. We are still investigating the cause and will take steps to ensure this doesn’t happen again.
Mark Maunder – Feedjit Founder & CEO.
I’ve had two of our newest members ask me this today via email so I thought I’d post a quick blog entry:
There are actually very few limits on your account. You can add as many websites or blogs as you would like to your Pro account and we’ll show all their real-time statistics without charging you a cent more.
The only limit is 1 Million page views across all your domains per month. That’s about 40 times the maximum allowance many other (realtime and non-realtime) services provide – and they limit the number of sites you can add.
At Feedjit we spend a lot of time feeding and caring for our servers and making sure they run as fast and as efficiently as possible. We can then pass that benefit on to you by offering you a great service with huge monthly allowances for the price of three cups of coffee per month.
Don’t forget about our Halloween special that is on right now. It’s running until, well, Halloween of course and it gives you a full 30% off our usual monthly and yearly pricing.
Kerry, my co-founder is a Halloween nut. Well actually she’s nuts about any excuse to have a party. So she’s been working most of tonight to put together some crazy art-work for Halloween week on Feedjit – and we just launched it. We’re having a huge 30% off sale on both yearly and monthly Feedjit Pro memberships this whole week. I hope the spooky site doesn’t scare you too much. 
Keep an eye on the blog – more about the new Feedjit product coming soon!
I’m getting emails from our friends out there wondering why we’ve ‘gone dark’ and asking what we’re working on. We’ll have more details about what we are working on soon. But for now :
1. We’re ridiculously excited about it
2. We’re going back to our roots and focusing on what you truly love about Feedjit
3. I think you’re going to love it too!
So if you wonder why our Twitter feed is quiet or why the blog has gone quiet, it’s because we’re rushing to get a new killer product out the door that you’re going to really, really like.
Mark & Kerry – The Feedjit Founders.
Hi Feedjiteers.
There was a fire at Fisher Plaza data center this morning. Rest assured that all your traffic feeds, widgets and Pro data was unaffected and is safe and sound. We are not based at Fisher Plaza but are based out at Lynnwood, about 15 miles North of Seattle.
However our credit card processor, Authorize.net has been severely affected. We could not process any new Pro signups for the last 8 hours. Authorize.net just came back online though and we are now successfully processing monthly and yearly signups. I’ve already emailed the users who tried to sign up this morning to let them know we’re processing cards again.
You can read about the fire at Fisher Plaza here. Companies affected include Authorize.net, Bing, Geocaching.com, Bartell Drugs and many more.
Mark Maunder
Feedjit.com Founder & CEO
Updated on Friday June 26th – Please scroll down for the update.
As Murphy’s law would have it, just days after we’ve launched our first commercial offering we’ve suffered a complete network outage for 12 minutes. This happened about 10 minutes ago. I’m currently working with our network provider Netriver to find out exactly what happened and to prevent it occurring in future.
For most web companies this would not have a significant impact. But because we provide real-time stats, there is currently a hole in your graphs for the last 60 minutes that lasts about 12 minutes.
This outage did not affect the ability of our customers websites to load. It simply means that your stats were not logged for 12 minutes.
Our sincerest appologies for any inconvenience this has caused.
Mark.
Update:
Netriver has been working with Cisco to resolve this issue. What happened is that Netriver has multiple redundant connections to the Net and has two redundant routers that route their traffic. In a rather unusual incident, both routers went down simultaneously. Here is the incident log:
Network Event times are approximate:
· 6:15 one of our core routers rebooted.
· 6:18 the router was back online.
· 6:25 we discovered the other core router was hung with a memory issue.
· 6:30 – 6:40 Tried to correct the memory issue unsuccessfully. We then made the decision to copy off the logging on the router and reboot.
· 6:43 rebooted router.
· 6:48 router was back online.
Netriver has multiple tickets open with Cisco to try and resolve the issue and Cisco have already responded with a diagnosis. Netriver is implementing Cisco’s recommendations to prevent this happening in future.
Feedjit, Netriver and Netriver’s upstream providers run redundant systems at every level from the application to infrastructure. This incident is highly unusual and the impact was minimal thanks to the quick reactions of the Netriver team. Both Feedjit and Netriver are taking steps to ensure this doesn’t happen again in future. Once again we apologize if the 12 minutes of down-time caused you any inconvenience.
Mark Maunder – Feedjit Founder & CEO.
A few minutes ago we added a feature for our Pro users: White labeled widgets. That means that if you’ve signed up for Feedjit Pro you now have the ability to remove our logo from any of our widgets. Pro also lets you do some customization the free versions don’t have. For example you can change or remove the widget title on all widgets and for the live traffic feed you can remove all the links at the bottom of the widget.
If you haven’t already done it, sign up for Pro here:
http://feedjit.com/pro/join/
We’re also running a limited time special that gives you Pro for $6.95 per month.
Mark.
Last night at around 2am we quietly launched Feedjit Pro and Webmaster. We are offering a 30% Beta launch discount – simply enter coupon code ‘fjbeta30‘.
We’re really excited to have the product see the light of day. It’s taken 6 months of hard work and has some first-to-market features that are only available from us. Pro and Webmaster are identical except that with Pro we allow up to 1 Million page impressions per month and Webmaster gives you 10 Million.
Live Streaming Traffic
Like our free visible widget Pro offers live streaming traffic, but with much more. The main differences are that along with visits you can also watch individual page views as someone surfs through your site. You can also filter out New vs Returning visitors and you can choose to “bump” visits that get another page view to the top of the list.
Feedjit Pro users are also on a higher priority server cluster. The main way this will affect you is that if you have an extremely busy website (more than 3 hits per second) you are gauranteed to see every visit and page view that comes through.
Live Events
This is my personal favorite feature. Events shows you first time events that occur on your site and they are pushed out to your browser as they happen just like Live Traffic pushes out visits. So lets say you’ve just written a new blog entry and you want to see who links to you. Go to Live Events, click the “Referring Pages” tab and kick back and watch as we will alert you the instant a new web page sends you a visitor.
We show live events for new search keywords, new referring pages, new referring sites, new cities who have visited your site for the first time, new countries and traffic records.
Insight
Feedjit Insight is a first-to-market product that you won’t see anywhere else. You give Insight a list of URLs (web page addresses) to monitor and we will show you how many of your visitors have visited one of those URL’s. You can group URL’s too, so for example you can create a “Social Networkers” group and add the URLs for MySpace, Facebook, Hi5 and any other social networking site you know of. Then you can select that group and see a graph of how many people who have visited one of those sites have visited your site. You can also graph page views, bounce rate, first time visitors, returning visitors, stickiness (the opposite of bounce rate), average time on site and average page views per visit.
This is an incredibly powerful feature and it works no matter what browser a visitor is running or what operating system they are on.
Insight can give you powerful competitive information – like how many of your visitors have visited your competitors website. Or even better: how many of your visitors have visited a certain product page on Amazon.com and what the bounce rate for those people is on your website. Try and do that with any other product.
Email alerts
We offer email alerts for just about anything. Want to set up an alert if your per-minute traffic rate hits a new records? No problem! And when we send you the alert, we’ll include the top sites that are sending you traffic so you can see where all your new visitors are coming from. We offer event alerts, so we can email you if you:
You can also set up alerts to email you if you get a visitor from a specific city, web page or if someone hits a specific web page on your site. And you can set up email alerts for specific search terms.
For power users we support Perl style regular expression for pattern matching in our alerts.
All the standard stuff, but it’s all real-time
We offer all the standard stats that most good website stats packages offer, except they’re all up to the second real-time. These include:
Unlimited domains and priority email support
All our Pro and Webmaster users can add feedjit to an unlimited number of websites and get access to our priority email support system.
You can sign-up for Pro or Webmaster by visiting this page. We hope you enjoy Pro as much as we enjoyed putting it together. We will be adding new features every week, so check this blog often for announcements.
Mark & Kerry – The Feedjit Founders.
This morning we quietly launched a hidden feature on FEEDJIT. If you go to http://feedjit.com/twit/ you’ll find a Twitter widget for your blog. It shows your twitter conversation stream. In other words, all the tweets you’ve made and all the replies you’ve received. It’s extremely lightweight and like all our widgets it’s extremely fast, even if Twitter’s servers slow down.
I hope you enjoy it!
Mark Maunder – FEEDJIT Founder.
If you’re FEEDJIT obsessed like we are you can follow our progress in 2009 in real-time via Twitter. Just visit http://twitter.com/feedjit and hit Follow if you have a twitter account. If you have any public questions/comments feel free to post them as an @reply on twitter and I’ll try to reply asap.
Mark.